What our Customers say...
We had a skunk spray our home HVAC unit and created havoc inside with the smell. I reached out to SERVPRO and they were immediately able to help us remedy the situation!
Rob and his entire team run a top-notch business and are both knowledgeable and extremely friendly to work with. I highly recommend when the critters get you!
We inherited a family rug that had been in the same main living room since 1978. SERVPRO came and picked it up, took it and cleaned it, and delivered it back like it was a white-glove job for a celebrity. Not only did it have a beautiful color and richness, but it also gained volume like no one had ever stepped on it!!! We love it and we are proud of it. We know our grandfather would be proud too!
The only complaint was that the job took too long to complete. However, all the people were very professional and Lynn Creach did a fantastic job getting the water and rust stains from our bedroom carpet. It was first thought the carpet was irreparably stained and would need replacing, but he got it all out.
Rob came out today to help me identify if I have a leak causing an odor in my house. Took a good look around and found no leaks so he left a packet to put in my air return to see if that helps clear out the air and get my house smelling good again! Checking back in with him in 2 weeks to let him know how it is going! Thrilled with my game plan! Thanks, SERVPRO of Belle Meade!
Very professional and extremely thorough. Carpet looks like new.
The carpet cleaning Len did was exceptional, I could not believe the results he was able to achieve with my 15 year old carpet.
Len Creech was the most professional carpet cleaning provider I have ever had. His knowledge and passion for fiber care is impressive. He successfully removed some tough pet stains. I found Len to be very friendly, thorough and thoughtful. The icing on the cake was always getting to play with Daisy the wonder dog. I sincerely recommend SERVPRO Belle Meade and Len Creech for all your carpet cleaning needs.
SERVEPRO of Belle Meade/West Nashville: Professional, expedient, knowledgeable, and meticulous. Our SERVPRO team member, Len Creech, is highly recommended. He's a tremendous asset to, and representative for, the company. ServePro was in and out, within the allotted timeframe and provided superb workmanship for our carpet cleaning needs!
I recently bought a used truck with a strong cigarette smoke smell inside it. Given my allergies, I was nervous that the smoke smell might never come out, and I almost did not buy the truck. Thankfully, I called SERVPRO of Belle Meade first.
They informed me of a new process for deodorization that is guaranteed to remove certain odors, including cigarette smoke. They said the process can often take as little as an hour. My truck was treated quickly and with great customer service.
I'm so glad I called! The smoke smell is gone, and I love my new truck. I'd recommend them for any type of odor removal (especially cigarette) from your vehicle or property.
These guys are the best! They talked me through my options for cleaning my rug. Given the material, it made sense for me to take it on as a DIY. They talked me through how I should do it and how to save the most money. I'll come back to them for all of my carpet needs. Trustworthy, knowledgeable, and responsive!
Can't recommend these guys highly enough. Len came very promptly and did a "like it was never there" job on our carpet. Price was very reasonable, and the follow-up and service were top-rate.
Scheduled an air duct cleaning and the team that serviced my home was great. They showed me areas of concern and tips to keep the vents maintained. Courteous, knowledgeable, and punctual. The air ducts were filled with sawdust and debris before they arrived. You can watch all of the dust they suction from your vents! Great service and will call again when necessary. Thanks!
The whole SERVPRO crew did a great job repairing and cleaning up our rental property after a hot water heater died. Great folks like Len were attentive, thorough and extremely helpful! I'm glad they were able to manage all aspects of the repair and get things back to normal.
SERVPRO of Belle Meade did an outstanding job cleaning my air ducts and dryer vent this week! They kept me well informed as the weather forced us to move my scheduled service. The team arrived on time for both the consultation and appointment, worked around my pets, and cleaned up everything before leaving. They even had another person come a few hours later to do a quality/customer service check! Thanks for your help ... and making my laundry room the cleanest it has been since I moved in! :)
Great sense of urgency dealing with our plumbing issue/clean up here at Tiffany & Co., Green Hills Mall.
SERVPRO of Belle Meade did a fantastic job cleaning our carpets! We have used a number of other carpet cleaners in the past and our carpets are MUCH cleaner now than anytime before. Not only that but their staff was courteous, professional, and extremely thorough. They moved all the furniture, took their time to make sure that the job was done right, and answered every question we had. I highly recommend SERVPRO to anyone that needs cleaning or restoration work for their home or business.
Professional, took care of cigarette smoke in the garage from previous owners. Would recommend them to friends and family.
We have some custom draperies in our home that needed cleaning. SERVPRO sent Len Creech, their textiles specialist, and we scheduled the work. Len spent hours doing the cleaning and repairs onsite, including a repair of the mechanism on a Venetian blind. He did all the cleaning, replaced the hooks, and restrung the rope in the rods and the blinds.
We were very pleased with the quality of Len’s work and his responsiveness to all of our concerns.
I had the huge task of preparing a relative's house for its first time on the market since 1967. The house had accumulated many years of dust and grime. I called SERVPRO and we met at the house within two days to discuss the job. It's all done now and looks incredible. The interior was cleaned from top to bottom including drawers and cabinets. I appreciated SERVPRO's punctuality, organization, and friendly, helpful employees.
Best carpet cleaning ever!! Len is a real pro with great knowledge of fibers/carpets. Very service oriented, kept appointment time and easy to work with. Will definitely use again and recommend!